Privacy Policy

1. What we collect

• Contact details: name, email, phone, postcode, business name (when you sign up, enquire, or use our chatbot).
• Order information: orders are fulfilled by our retail partner, The House of Mouth, who processes payment and delivery details directly.
• Usage data: pages visited, device, IP address, and aggregated analytics (via Vercel Analytics and Speed Insights).

2. How we use it

• To respond to enquiries, including wholesale and clinic requests.
• To send marketing emails you have opted in to (you can unsubscribe at any time).
• To notify you when Bumbl is stocked in your area.
• To improve the website, performance, and chatbot experience.

3. Who we share it with

We use trusted third-party processors:

• Mailchimp — newsletter and notify-me lists.
• Resend — transactional email for wholesale enquiries.
• Vercel — hosting, analytics, and performance monitoring.
• Anthropic — powers our chatbot (messages are processed transiently and not used to train models).

We don’t sell your personal information.

4. Cookies

We use essential cookies to run the site and analytics cookies to understand how it’s used. You can accept or decline non-essential cookies via the banner shown on first visit, and clear them at any time in your browser.

5. Your rights

You can request access to, correction of, or deletion of your personal information by emailing info@bumblco.com. You can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

6. Children

Although our products are designed for kids, this website is intended for parents and guardians. We don’t knowingly collect personal information from anyone under 16.

7. Updates

We may update this policy from time to time. The “last updated” date above will reflect any changes.

8. Contact

Bumbl Oral Care Products Pty Ltd
Email: info@bumblco.com